Privacy Policy
At Luchiabiker.com, we prioritize safeguarding your personal data rights and are committed to ensuring transparency throughout the process. Below, we outline key information related to your privacy:
- Your rights and how to use our website before sharing any personal data.
- The security measures we take to protect and maintain the integrity of your information.
- The necessity of obtaining your consent prior to data submission.
Our privacy practices are in line with relevant legal requirements, including Spain's Organic Law 15/1999 on Data Protection (LOPD), its Development Regulation 1720/2007, and the European General Data Protection Regulation (GDPR), as well as other applicable Spanish and European legislation.
To request any information, each user must confirm that they have read and accepted our privacy policy, legal notice, and cookie policy.
Purpose of Data Use
Data submitted via the website forms is used exclusively for responding to inquiries, delivering catalogues, and supporting business-related activities. All data processing is carried out in accordance with stringent security protocols.
Data Retention
Personal data collected through website interactions will be retained for as long as there is an ongoing business relationship. Once the relationship ends, the data will be stored only for legal compliance.
Sharing of Data
We do not share your data with third parties, except when required by law or when necessary to fulfill the purpose for which it was provided.
Your Data Rights
- Right to Information – To learn what data we collect, its purpose, its source, and whether it has been or will be shared.
- Right of Access – To request the details of the personal data we hold, including its purpose and source.
- Right to Rectification – To request corrections to any inaccurate or incomplete data.
- Right to Deletion – To have data erased if it is no longer necessary or is deemed excessive.
- Right to Object – To challenge the processing of your data in certain situations outlined by law.
- Right to Restrict Processing – To request a temporary halt in the processing of your data, as permitted by law.
- Right to Data Portability – To request your data in a structured, commonly used electronic format, and transfer it to another controller.
- Right Against Automated Decisions – To prevent decisions being made solely based on automated data processing that could affect you.
We ensure that your rights are respected and you are empowered to manage your personal information according to the law.
Exercising Your Rights
If you wish to exercise any of your data protection rights, please send an email to peng@luchia.eu including the following details:
- A copy of your identification (e.g., ID card or passport).
- A description of the request and any relevant supporting documentation.
- Your address, signature, and the date of the request.
If you are acting on behalf of someone else, include documentation proving your authority to do so. For requests on behalf of minors or legally incapacitated individuals, a legal guardian must handle these rights.
Filing a Complaint
If you are unsatisfied with how your request has been addressed, you can file a complaint with the Spanish Data Protection Agency via their official website: https://sedeagpd.gob.es.
Cookies on Our Website
Cookies are small files transferred by our servers to your computer or device when you visit our website. These files are stored in your browser and help us customize content and functionality based on your preferences. Without cookies, the browsing experience would be less efficient, and certain website features may not function as expected.
Why We Use Cookies
Cookies allow us to remember your preferences, such as pages you've visited, preferred language, or location. This information helps us improve your user experience and personalize our services. Additionally, cookies provide us with data on website traffic, assisting us in optimizing our site for better performance.
Types of Cookies We Use
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Security & Session Cookies
- Purpose: To authenticate users, secure data, and support essential website functions, such as maintaining your session and preventing the need for repeated logins.
- Example: session_id (Odoo)
- Note: Disabling these cookies may impact website functionality.
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Preferences Cookies
- Purpose: To save your language preferences or regional settings, making future visits more convenient.
- Example: frontend_lang (Odoo)
- Note: Disabling these cookies may affect your experience, but basic functionality will remain intact.
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Interaction History Cookies
- Purpose: To track your interactions and visited pages, which helps us tailor our services and understand your browsing habits.
- Examples: im_livechat_previous_operator_pid (Odoo), utm_campaign, utm_source, utm_medium
- Note: Turning off these cookies may limit the personalization of the site, but core functionality will still be operational.
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Advertising and Marketing Cookies
- Purpose: To serve you relevant ads and analyze ad performance, as well as track your preferences across different sites.
- Examples: __gads (Google), __gac (Google)
- Note: You can opt out of third-party advertising cookies via the Network Advertising Initiative opt-out page. The site will continue to function if these cookies are disabled.
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Analytics Cookies
- Purpose: To collect data on user interactions and site traffic via Google Analytics, helping us improve the overall user experience.
- Examples: _ga, _gat, _gid, gac* (Google)
- Note: Opting out will not affect the core functionality of the website.
Managing Cookies
You can set your browser to alert you whenever a cookie is set, or you can disable all cookies. Refer to your browser's help guide for instructions on how to manage cookies.
Do Not Track Signals
We currently do not support Do Not Track (DNT) signals, as there is no standardized industry approach for such tracking.
This cookie policy is designed to ensure transparency about our use of cookies and to give you control over your personal data while enhancing your online experience.